FAQ

FREQUENTLY ASKED QUESTIONS

What is your processing time on orders?

Once an order is placed, there is a 24-48 hour processing time. I do my best to get orders shipped out as quickly as possible!

I just placed my order, when will I receive it?

Typically most domestic orders will arrive within 7-14 days. I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office I have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package. 

However, I always want to make sure you receive the order that you paid for so please contact me at Katishasreikiessentials1@katishasreikiessentials.us if you ever have any concerns with the status of your order.

Oh no my address is incorrect on my order! What should I do?

If you notice that your address is incorrect after the order has already been placed, please email me immediately at Katishasreikiessentials1@katishasreikiessentials.us so I can adjust it before shipping out your order!

What is your wax blend made of?

The wax used in my candles is a custom blend made up of primarily Natural Soy Wax (Coco Apricot Crème) High Quality Fragrance Oils and Wooden Wick